FAQ

How long does delivery take?

Orders are delivered within 5–8 business days across South Africa.

How much is delivery?

We offer nationwide delivery for a flat fee of R99.

Do you deliver anywhere in South Africa?

Yes! We offer nationwide delivery across South Africa.

How can I track my order?

Once your order has been dispatched, you’ll receive tracking information when available.

Can I change or cancel my order?

Please contact us as soon as possible after placing your order. We’ll do our best to assist before your order is dispatched.

What payment methods do you accept?

We accept secure online payments through Yoco, including supported card and digital payment options.

What if I receive the wrong or damaged item?

Contact us as soon as possible with your order details, and our team will assist you with the next steps.

How can I contact Aura Footwear?

You can reach us through our Contact Us page. Our team will be happy to assist.